Terms & Conditions

Lira Wear | Terms of Service

Welcome to Lira Wear. This website is owned and operated by Lira Wear Clothing. By using this website, you agree to the terms, policies, and conditions outlined below.

Terms of Usage

When using our website, you agree to the following terms and are strictly prohibited from:

  • Engaging in unlawful activities or encouraging others to do so.

  • Violating any applicable laws, regulations, or rules.

  • Infringing on intellectual property rights, whether ours or others.

  • Harassing, abusing, insulting, or discriminating against others based on gender, religion, race, ethnicity, age, or other characteristics.

  • Submitting false or misleading information.

  • Uploading or transmitting viruses, malicious code, or any content that may harm the website’s functionality or security.

  • Collecting or misusing personal information, spamming, phishing, or engaging in fraudulent activities.

  • Participating in activities that are obscene, immoral, or unethical.

Right to Terminate Access

We reserve the right to deny or terminate access to our website and services without prior notice if these terms are violated or if a customer misbehaves with our team.

Intellectual Property

All content, including images and designs on this website, is the exclusive property of Lira Wear Clothing. You may not copy, distribute, or use any content without our explicit permission.

Orders and Cancellations

Order Cancellations by Us: Orders may be canceled due to items being out of stock, fraudulent behavior, misbehavior with our customer service representatives, social media campaigns against political/religious issues, shipping unavailability, or natural disasters.

Order Cancellations by Customers: Customers may cancel their orders before they are processed. If you wish to cancel a paid order, you may request a full refund within 24 hours of placing the order. Please note that a $3.5\%$ bank charge will be deducted from the total amount refunded. Refunds will only be processed through the payment gateway used for the original transaction.

Exchange and Refund Policy

  • No returns or refunds, except for size issues or defective products.

  • Claims for defective items must be submitted within 3 days of delivery with photographic evidence.

  • If approved, return delivery charges will be borne by the customer.

  • No exchanges or refunds are allowed on sale items.

  • The turnaround time for processing refunds or replacing articles is typically 7 to 8 working days from the date of claim approval.

Liability Disclaimer and Governing Law

We are not liable for inaccuracies or errors on our website. Use of our products and services is at your own risk. These terms are governed by the laws of Pakistan, and any disputes will be resolved in the courts of Lahore.

📞 Need Assistance?

For further queries or assistance, please contact us:

  • Phone: +92-300-887-2015 (Monday to Friday | 02:00 PM to 07:00 PM)

  • Email: lirawearofficial@gmail.com

  • Office Address: Lahore Cantt, Pakistan