Exchange Policy

Lira Wear | Exchange Policy

At Lira Wear, we are committed to delivering thoughtfully designed pieces and a smooth shopping experience. Please review our exchange policy carefully before placing your order.

Exchange Eligibility

  • There is no exchange or return policy, in case if the product is damaged or not correct, Exchange possible!
  • Only Size can be exchange (only with same article) delivery charges will be applicable 400/-
  • If you will reject the parcel, you won’t be able to order ever again.
  • We reserve the right to refuse our services to anyone not complying with our rules or someone who misbehave. 

How to claim?

  • You will be required to email photographic evidence of the defective item at lirawearofficial@gmail.com or by WhatsApp or calling within 02:00pm to 07:00Pm (Monday to Friday) at: | +92-300-887-42015
  • You must notify us regarding your claim within 3 days of delivery.
  • Product should be sent back to Lira Wear Clothing within 3 to 4 days of purchase in-case the claim is accepted by Team LW online.

  • The return and exchange address will be provided once the product claim is approved online, along with photographic evidence.

In case of approved claim, return delivery charges will be paid by the customer.

No exchange or refund is offered on items purchased on sale price.

 

Refunds

Refund policy for paid orders

After claim approval Refunds for paid orders will be processed only through the payment gateway used during checkout. No direct bank transfers or cash payments will be issued to any individual.

Refund Policy for COD orders

Bank transfers/wallet payment will only be processed after the claim is approved and will be issued to the account from which the order was placed. Please note that the account holder's name must match the name on the order.

Order Cancellation

You may cancel your order any time before the order is processed. Lira Wear may cancel orders for any reason. Common reason may include: The item is Out of Stock, Pricing Errors 

Disclaimer

Lira Wear has the right to deny any claim if the product is damaged or anything is missing from the package including price tags, labels, original packing, freebies and accessories.